Telecommunication is a vital for the flow of information. India has taken steps to modernize its telecom infrastructure. Nearly one thousand new telephone lines are being added in our country every single hour. The Bharat Sanchar Nigam Limited (BSNL) was set up in October 2000 to provide better services to the customers in a competitive environment at affordable prices.
The telecommunication Ministry has launched Sanchar Dhabas in villages to act as public-tele-information centres thus fulfilling communication needs at the door steps. Customer services are being improved by regular interaction with the users through the telephone Advisory Committee, Open House Sessions and Telephone Adalats so as to redress customer grievances.
The telecommunication Ministry has launched Sanchar Dhabas in villages to act as public-tele-information centres thus fulfilling communication needs at the door steps. Customer services are being improved by regular interaction with the users through the telephone Advisory Committee, Open House Sessions and Telephone Adalats so as to redress customer grievances.
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